Hi,
I recently bought a 2017 Audi A3 Sportback e-tron.
I had problems getting past the vehicle mileage enrollment process, but after a chat with audi they reset my eSim and I registered fine.
I then had 2 days of everything working perfectly.
However early Monday morning, half way through charging the e-tron, my app, and web page lost contact with it.
The car's eSim has a connection as it manages to get weather updates and nearby petrol prices without a problem.
I followed instructions from audi to reset the car to factory defaults, change my password, uninstall and reinstall the app etc.
But it is still stuck telling me I am half way through charging with about 1 and a half hours to go.
It is not the app as the web page shows the same.
I have now been told my car needs to be booked into a dealer for them to apply a fix.
Does anyone have any idea what the issue could be.
ta, Steve
I recently bought a 2017 Audi A3 Sportback e-tron.
I had problems getting past the vehicle mileage enrollment process, but after a chat with audi they reset my eSim and I registered fine.
I then had 2 days of everything working perfectly.
However early Monday morning, half way through charging the e-tron, my app, and web page lost contact with it.
The car's eSim has a connection as it manages to get weather updates and nearby petrol prices without a problem.
I followed instructions from audi to reset the car to factory defaults, change my password, uninstall and reinstall the app etc.
But it is still stuck telling me I am half way through charging with about 1 and a half hours to go.
It is not the app as the web page shows the same.
I have now been told my car needs to be booked into a dealer for them to apply a fix.
Does anyone have any idea what the issue could be.
ta, Steve