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    Gasoline engine turns on unexpectedly

    We meet ALL the conditions mentioned in the manual, yet the ICE still comes on, refusing to run in EV only mode. Pushing the toggle switch makes no difference. The only solution is to turn off our Audi, walk away for 10-15 minutes, then restart. It always restarts in EV only mode. Our dealer...
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    Gasoline engine turns on unexpectedly

    Our gasoline engine has come on for absolutely no reason at all. We only drive our A3 Sportback e-tron in town and it is all FLAT, without any hills. We also only drive it on city streets at a maximum of 45mph, so it has not been requiring extra power at all. I understand that the engine can...
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    A3 eTron will not start in Drive?

    We are out of our regular AND extended warranty. The only warranty we supposedly still have is the California 10 year 150K mile PHEV battery pack warranty, which Audi refuses to support.
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    Gasoline engine turns on unexpectedly

    I have read the entire manual and spoken extensively with our local Audi service personnel. If our Audi PHEV is set to ALWAYS start and operate in EV only mode, that is what it is supposed to do. Audi’s PHEV system is NOT like Toyota’s where the gasoline engine comes on often during nearly every...
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    A3 eTron will not start in Drive?

    This is not #1 or #2 in our cases of failure to start properly. I have pushed with all my strength, yet the Ready indication fails to appear. I must turn it off and again push hard on the brake before the Ready finally appears. Our dealership found no issues, but this has been intermittent, so...
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    A3 eTron will not start in Drive?

    Read his post. The car rolled, rather than moving under power. If the electric brake were still engaged, that would not occur.
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    Gasoline engine turns on unexpectedly

    This is MY statement, based on research of PHEVs from many manufacturers. Audi also uses very high quality synthetic oil and oil filters, which are guaranteed to last well beyond 12K miles, even up to 20K miles, though that is NOT guaranteed or recommended. Considering a PHEV where the engine...
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    A3 eTron will not start in Drive?

    We have had this problem with our 2017 A3 Sportback e-tron, too, but it is intermittent. There is a sensor on the brake system which will not allow the Audi to start, unless the brake has been depressed. Every 2-3 months, out A3 Sportback e-tron will not start either, but rolls without any...
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    Gasoline engine turns on unexpectedly

    We have NEVER choosen battery save or HEV mode (not since 2020 when we last towed our small trailer) in our 2017 Audi A3 Sportback e-tron, but we have had the car switch to battery hold and start the gasoline engine every 3 months or so. We only drive 2K miles annually now, since our battery...
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    Gasoline engine turns on unexpectedly

    This has happened to us, too, in North America, but only every 3 months or so. We spent a good amount of money to have our local Audi USA dealership investigate, but they found nothing to explain the switch from EV only to battery hold. This appears to be ANOTHER Audi software issue that the...
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    Advice to get dealer to replace EV battery under warranty

    Our local Audi dealership sent it out for TACS testing, which is what other dealerships have done according to others on this list, so I doubt another dealership in our area will do anything else. As to selling it, we only have 22K miles on the car and it usually works well, it is fully paid...
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    Advice to get dealer to replace EV battery under warranty

    No luck with Audi. The TACS testing revealed that our battery pack still works, there are no damaged modules, so they will not replace the pack, even though we have lost significant range. The California PHEV 10 year 150K mile warranty is not worth anything, when manufacturers can choose to...
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