Hi,
I am one week into leasing my etron and I'm having a charging issue. It seems when I plug the jlong extension plug into the car, I get an orange light. The only way I can get it to turn green and actually charge is if I unplug the the cord from the 110v socket. Then the portable charging unit turns on and then I have to put in my PIN -- then it starts charging! I just want to plug it in the car and charge it without having to unplug etc...
Spoke with my Audi service department today and they said the PIN is causing the problem and the only way to reset it is to bring the portable charger into the service department and they have a special tool to do the reset. And it's not covered under my audi care plan. So they want to charge me $185 to reset something that supposedly keeps my unit secure yet won't allow me to charge car.
Anyone have any thoughts??
I am one week into leasing my etron and I'm having a charging issue. It seems when I plug the jlong extension plug into the car, I get an orange light. The only way I can get it to turn green and actually charge is if I unplug the the cord from the 110v socket. Then the portable charging unit turns on and then I have to put in my PIN -- then it starts charging! I just want to plug it in the car and charge it without having to unplug etc...
Spoke with my Audi service department today and they said the PIN is causing the problem and the only way to reset it is to bring the portable charger into the service department and they have a special tool to do the reset. And it's not covered under my audi care plan. So they want to charge me $185 to reset something that supposedly keeps my unit secure yet won't allow me to charge car.
Anyone have any thoughts??