System fault.

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Papo

Member
Joined
Feb 8, 2017
Messages
13
My 2017 etron with 2000 miles popped an error "system fault". It totally shut down and showed "max revs 3000". Does anyone have an idea of what that means? It is with the dealer now.
 
The car went into the shop on Saturday, 3/11. It would not start or power up at all. I didn't get it back until Friday the 17th. They had to run two "test plans" and submit the results to "level 2 support" back east (I'm in California). The results were inconclusive. They basically rebooted the system and gave it back to me. The repair invoice notes "NO REPAIRS PERFORMED AT THIS TIME".
 
Papo":39qbaanp said:
The car went into the shop on Saturday, 3/11. It would not start or power up at all. I didn't get it back until Friday the 17th. They had to run two "test plans" and submit the results to "level 2 support" back east (I'm in California). The results were inconclusive. They basically rebooted the system and gave it back to me. The repair invoice notes "NO REPAIRS PERFORMED AT THIS TIME".

Well, that's a little disconcerting. Hopefully it was just a fluke and doesn't come up again.
 
Papo":1wljzb5r said:
The car went into the shop on Saturday, 3/11. It would not start or power up at all. I didn't get it back until Friday the 17th. They had to run two "test plans" and submit the results to "level 2 support" back east (I'm in California). The results were inconclusive. They basically rebooted the system and gave it back to me. The repair invoice notes "NO REPAIRS PERFORMED AT THIS TIME".

Sounds like stereotypical IT support:
Did you reboot?
Yes.
Does it work now?
Yes.
Then its fixed!
Um, no, that's not how computers work. If there is a glitch it will eventually repeat itself, software does not magically rewrite itself with a reboot.
Hmm, yes, I will mark this issue as resolved, thank you and goodbye.
 
It happened again yesterday. This time they think one of the cells in the battery is not communicating well with the controller. They have to determine which of the two is bad.
 
Something weird happen to my 2016 e-tron's Driver's Information System (DIS) display yesterday. Instead of the of the e-tron specific DIS in the instrument cluster that you can toggle between Energy flow, On-board computer, odometer, etc. my car displayed a regular non e-tron DIS typically found in a regular A3/S3. I couldn't select Energy flow indicator, and no display of EV range whatsoever.

However, when I got home. I turned off the car, waited, turned it back on. Everything was working fine again.

-Ben
 
Same thing JUST happened to me. The customer service guy said, "it's something about software" and it seems to be running fine after a "reboot". I'm not reassured at this point.
 
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