Audi Connect e-tron App stopped working for me on 1/1/2019

Audi A3 E-tron Forum

Help Support Audi A3 E-tron Forum:

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.

PRS18

Active member
Joined
Nov 4, 2017
Messages
26
iOS on an iPhone 8.

Start up e-tron app.

Put in pin number. (Still can't believe they never implemented TouchID.)

App stays on screen for a few seconds then silently closes (no error message).

Restarted phone, same problem.

Anyone else having same problem?

We bought our A3 on 12/30/2017 so I was afraid perhaps the service had expired one year in. Audi website says etron connect is included for first 3 years.
 
I uninstalled the app, reinstalled it and now it works. Weird.

Had to verify device. I wonder if old install and this install take up 2 slots of the 5 available?
 
Do you know if the Audi etron app is available/ working in Canada. I am unable to use any app to control my charge/ car

Help

Iza
 
I recall reading that Audi Connect was available for the A4 and Q7 only. Not sure if that's changed. I have a 2016 model and it wasn't available for me.
 
Back
Top