Audi A3 E-tron Forum

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 Post subject: Audi Connect e-tron App stopped working for me on 1/1/2019
PostPosted: Wed Jan 02, 2019 12:54 pm 
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Joined: Sat Nov 04, 2017 7:49 am
Posts: 23
iOS on an iPhone 8.

Start up e-tron app.

Put in pin number. (Still can't believe they never implemented TouchID.)

App stays on screen for a few seconds then silently closes (no error message).

Restarted phone, same problem.

Anyone else having same problem?

We bought our A3 on 12/30/2017 so I was afraid perhaps the service had expired one year in. Audi website says etron connect is included for first 3 years.


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 Post subject: Re: Audi Connect e-tron App stopped working for me on 1/1/20
PostPosted: Wed Jan 02, 2019 1:16 pm 
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Joined: Mon Sep 14, 2015 8:18 am
Posts: 18
Mine still works. iphone 6s ios 12.1.2


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 Post subject: Re: Audi Connect e-tron App stopped working for me on 1/1/20
PostPosted: Mon Jan 07, 2019 9:47 am 
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Joined: Sat Nov 04, 2017 7:49 am
Posts: 23
I uninstalled the app, reinstalled it and now it works. Weird.

Had to verify device. I wonder if old install and this install take up 2 slots of the 5 available?


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 Post subject: Re: Audi Connect e-tron App stopped working for me on 1/1/20
PostPosted: Tue Jan 08, 2019 1:39 pm 
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Joined: Wed Nov 07, 2018 11:31 am
Posts: 2
Do you know if the Audi etron app is available/ working in Canada. I am unable to use any app to control my charge/ car

Help

Iza


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 Post subject: Re: Audi Connect e-tron App stopped working for me on 1/1/20
PostPosted: Fri Jan 11, 2019 8:38 am 
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Joined: Mon Mar 14, 2016 11:31 am
Posts: 168
I recall reading that Audi Connect was available for the A4 and Q7 only. Not sure if that's changed. I have a 2016 model and it wasn't available for me.


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