Has anybody here who have gotten their e-tron in the US successfully used the e-tron web portal or the e-tron connect app (iOS or Android)? I am able to log into either the website (etron.audiusa.com) or the mobile app, however, there is no data about my e-tron in either portal. The e-tron doesn't seem to be transmitting any data or the portal doesn't seem to be receiving any data.
I have an open ticket with Audi Customer Support and they are currently looking into it.
I successfully connected to the eTron portal and my car through the smartphone (iOS) app. The dealership helped to register and provide me with my PIN. Once connected I was able to see stats, set charge timers etc. The portal (web page) did not display any stats and seemed to be incomplete, however the phone app was able to show me the stats. Note that the collected stats only begin after the car is registered, so you might only see data the day after registering. I also notice that the connection did not work when my car was down in the garage at work, only when I was in close proximity at home. Maybe a cellular connection issue. The app is pretty basic and the charge timer and auxiliary heating setting is pretty useful. Not sure if the app/car can send notifications after a charge is completed (that would be cool!).
Good luck getting connected. I found the Customer Support extremely helpful. They called my dealership and walked them through all the steps. Seems like there's a bit of a learning curve as this is all new for everyone.